Leaders: Be Human. Be Humble. Be Helpful.
Leaders must be human, humble, and helpful during this crisis.
Human. Be overly approachable. Lean into your staff more than ever. Let them lean on you harder than before.
Humble. Speak often about what you don’t know. Encourage new ideas and fresh perspectives. Ask for constructive feedback on what you could be doing better.
Helpful. Oversaturate your intranets and internal comms with resources. Offer additional reimbursements and benefits to your teams. Create and encourage flexible work schedules for help employees find balance.